Enabling packing slips may be helpful for your shipping processes. They include order, product, and return identifiers that can be used to streamline warehouse operations, aiding in efficient order processing and inventory management.

To enable packing slips , navigate to Settings -> Return-methods in the retailer dashboard.

Once enabled:

• Mail returns with prepaid labels will include the packing slip attached to the label

• For mail returns without prepaid labels a packing slip is required as the shipping label is not tracked by Happy Returns

• Packing slip’s instructions are localized to the shopper’s selected language

• Packing slips can also be independently downloaded from the retailer dashboard

Every page has a top section which includes return details:

• Merchant name

• Shopper’s “Ship To” address (including country name)

• Shopper instructions to “Insert into return package”

• Express code as plain text and as a barcode

• Return started date

• Number of items in the return

Below the return details, each item in the return is displayed as a row; each row represents a quantity of one, meaning multiple rows can display the same SKU. At the bottom of the page, a page number is displayed.

Each row contains:

• Order number as plain text and as a barcode

• Item identifier as plain text and as a barcode - by default SKU is used, if unavailable UPC is used.

• Item name

• Return type

• Shopper facing return reason